5 Tips for Choosing the Right Voice Over for Your Company On Hold Messages

If you’re a business owner, you know how important it is to make a positive impression on your customers. One way to do this is by using on-hold messages that engage and inform your callers as well as project a positive image of your brand. To maximize their impact, it’s essential to choose the right voice over. Here are a few pointers to help you select the ideal voiceover for your company’s on-hold messages:

Brand Image

Consider Your brand image: The voice talent you choose should match the image you want to convey. For instance, to project a professional image, you may want to go for a voice that is confident, articulate, and mature. On the other hand, if you want to convey a fun and friendly image, you may want to go for a voice that is cheerful and energetic.

Target Audience

Determine your target audience: Who are your customers, and what are their demographics? Understanding your target audience will help you choose a voice that connects with them. For example, if your primary target is an older audience, you may opt for a voice that is clear and easy to understand. On the other hand, if your target audience is young adults, you might prefer a voice that is upbeat and youthful.

Voice Over Demos

Listen to demos: Listen to their voiceover demos to get a sense of their tone and style. This will help you determine whether they are a good fit for your brand and target audience. Make sure to listen to a variety of styles and accents to see which one is the most suitable for your company.


Consider your budget: Voiceover rates fluctuate depending on the talent’s experience and the complexity of the project. Make sure to choose a voice-over that fits within your budget without compromising on quality.

Professional Voice Overs

Hire a professional: It’s important to work with a professional voice-over talent who has experience in recording on-hold messages and can deliver high-quality recordings.

Choosing the right voice-over for your company’s on-hold messages can boost your brand’s image and keep your callers engaged. By considering factors such as your brand’s image, target audience, listening to demos, budget, and hiring a professional, you can find the perfect voice-over to suit your business.

At OnHoldMessagingDirect.com, we have a roster of voiceover artists who work within our pricing structure. You can listen to their voice-over demos on our website to determine their tone and style, and select the most suitable for your project. We deliver high-quality on-hold messages that are optimized for phone systems.

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