The main focus of your on hold messaging is to relay information that would be helpful to people wishing to use your services, buy your products or visit your shop, store or showroom. Feel free to use the template messages for your on hold messages … [Read more...]
How to Save Money on your Telephone Messaging in 2018
Telephone messages and music on hold are often implemented and managed by phone systems providers. They take care of the whole process: script-writing, recordings and phone system. For some, having a company implement and manage the process from … [Read more...]
5 Tactics That Some On-hold Messaging Providers Use
1. The Script and Audio Recording Are Not Yours When a company writes your on hold marketing script they own the copyright in that script. This means that you cannot use it without their consent. Typically this happens with companies that charge you … [Read more...]
The Budget Conscious Method for Your Company On-Hold
The conventional yet more expensive way The more expensive option is to contract all of your telephone requirements to a company that takes care of the whole process: the script, the voice over, the music licensing, the equipment needed and the … [Read more...]
Telephone Audio – Getting the Most from IVR and On Hold Marketing
IVR is short for Interactive Voice Response, an automated system that uses a touch response telephone to direct your call. You will have one of these if you have multiple departments with lots of incoming calls. 60% of callers put on a silent … [Read more...]