When customers call your business and end up on hold, that time can either frustrate them or work to your advantage. Many companies miss this opportunity by playing silence, outdated music, or worse, nothing at all. But a simple, professional on-hold message can make all the difference. It can inform, reassure, and even help you
Turn Hold Time into Sales: One Price, No Contracts Read More »
Have you ever been on hold, and with every passing second, you get more frustrated? You’re not alone, and it’s not just in your head. The frustration callers feel with on-hold messaging is a real psychological trigger. As soon as we hear “Please hold”, our internal clock starts ticking, and our minds, which dislike a
Is Your On-Hold Message Chasing Customers Away? Read More »
If you’re a business owner, you know how important it is to make a positive impression on your customers. One way to do this is by using on-hold messages that engage and inform your callers as well as project a positive image of your brand. To maximize their impact, it’s essential to choose the right
5 Tips for Choosing the Right Voice Over for Your Company On Hold Messages Read More »
When it comes to writing your phone prompts, greetings and on-hold messages for your company, sometimes it can be a little daunting not knowing where to start. All you need is some inspiration. Hopefully, these auto-attendant, out of hours and on-hold message templates will help you customise your phone messages to suit your business requirements.
Phone Greeting and On Hold Message Script Templates Read More »
This is one of those questions we frequently get asked. Our answer is that you can if you obtain permission and pay a license to use it, which in the UK is organised and paid for through PRS & PPL. The next question is usually, how much does it cost? The answer to this is
Can I Use Mainstream Music in My On Hold Marketing Message? Read More »
