When it comes to writing your phone prompts, greetings and on-hold messages for your company, sometimes it can be a little daunting not knowing where to start. All you need is some inspiration. Hopefully, these auto-attendant, out of hours and on-hold message templates will help you customise your phone messages to suit your business requirements. …
Phone Greeting and On Hold Message Script Templates Read More »
The main focus of your on hold messaging is to relay information that would be helpful to people wishing to use your services, buy your products or visit your shop, store or showroom. Feel free to use the template messages for your on hold messages or just to get ideas. Just replace [the words in brackets] …
1. www.Long-complicated-web-address.com/4-your-callers If your company has a website where your customers can find support information or help to aid their buying decisions, then providing your web address in your IVR or On Hold messages is essential. Has your company got a very long or complicated name as part of the web address? If so you …
It is inevitable that at one time or another, you have no alternative but to put your client on hold; however, make this your opportunity to demonstrate to them how professional your company is. This may be the only opportunity you have to do business with them so you can’t afford to get their on …
