1. www.Long-complicated-web-address.com/4-your-callers If your company has a website where your customers can find support information or help to aid their buying decisions, then providing your web address in your IVR or On Hold messages is essential. Has your company got a very long or complicated name as part of the web address? If so you …
1. The Script and Audio Recording Are Not Yours When a company writes your on hold marketing script they own the copyright in that script. This means that you cannot use it without their consent. Typically this happens with companies that charge you monthly and provide the audio recording and telephone system in the package. …
5 Tactics That Some On-hold Messaging Providers Use Read More »
Most of our clients are not too concerned with the details of the recording and production process and are only really concerned with the final result. That is perfectly fine, however, there are some who want to know what actually happens step-by-step. This is fine too and we are more than happy to share this …
The conventional yet more expensive way The more expensive option is to contract all of your telephone requirements to a company that takes care of the whole process: the script, the voice over, the music licensing, the equipment needed and the upkeep. While this may be convenient for you and you will not have to do …
The Budget Conscious Method for Your Company On-Hold Read More »
Often when we supply clients with on hold, IVR and telephone marketing audio, many of the common questions we hear are: How do I get it on my phone? Is it difficult to do? What device do I need? As we are audio specialists and do not deal with or supply any telephone systems this …
