Often when we supply clients with on hold, IVR and telephone marketing audio, many of the common questions we hear are: How do I get it on my phone? Is it difficult to do? What device do I need? As we are audio specialists and do not deal with or
A Brief Guide to Telephone Systems for Business On Hold Use
As a business you want to appear professional to your callers. Whether your telephone is answered directly by you, or your line has multiple departments or telephone operators you will need to consider how you will use the system and how your callers
On Hold Messaging Solutions, Which Way to Go?
You've Got Your Telephone System? We don't provide the telephone hardware... BUT... If you are considering using our on hold messaging service you probably already have your hardware from one of our telephony hardware associates. However, if you
A Guide to Writing a Good On Hold Script
It is inevitable that at one time or another, you have no alternative but to put your client on hold; however, make this your opportunity to demonstrate to them how professional your company is. This may be the only opportunity you have to do
Telephone Audio – Getting the Most from IVR and On Hold Marketing
IVR is short for Interactive Voice Response, an automated system that uses a touch response telephone to direct your call. You will have one of these if you have multiple departments with lots of incoming calls. 60% of callers put on a silent