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Directory of Telephone Systems Suppliers

On Hold Messaging Direct Leave a Comment

Often when we supply clients with on hold, IVR and telephone marketing audio, many of the common questions we hear are: How do I get it on my phone? Is it difficult to do? What device do I need? As we are audio specialists and do not deal with or

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Filed Under: Business Phone Systems, On Hold Equipment Tagged With: on hold systems, phone system, telephone system, telephony system

A Brief Guide to Telephone Systems for Business On Hold Use

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As a business you want to appear professional to your callers. Whether your telephone is answered directly by you, or your line has multiple departments or telephone operators you will need to consider how you will use the system and how your callers

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Filed Under: On Hold Equipment, On-hold Tagged With: callers on hold, on hold players, on hold systems, phone system, telephone system

On Hold Messaging Solutions, Which Way to Go?

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You've Got Your Telephone System? We don't provide the telephone hardware... BUT... If you are considering using our on hold messaging service you probably already have your hardware from one of our telephony hardware associates. However, if you

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Filed Under: On Hold Equipment Tagged With: asterisk, Interactive Voice Response, IVR, on hold audio, on hold equipment, on hold messages, on hold players, on hold systems, voice over ip, voip

A Guide to Writing a Good On Hold Script

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Image of a businessman and woman working

It is inevitable that at one time or another, you have no alternative but to put your client on hold; however, make this your opportunity to demonstrate to them how professional your company is. This may be the only opportunity you have to do

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Filed Under: On Hold Script Tagged With: on hold messages, On Hold Script, on hold services

Telephone Audio – Getting the Most from IVR and On Hold Marketing

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Image of a businessman on his mobile

IVR is short for Interactive Voice Response, an automated system that uses a touch response telephone to direct your call. You will have one of these if you have multiple departments with lots of incoming calls. 60% of callers put on a silent

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Filed Under: On Hold Marketing Tagged With: advertising on hold, Interactive Voice Response, IVR, message on hold, music on hold, On Hold Marketing

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