We understand the need for convenience and efficiency when it comes to writing your phone prompts and on-hold messages. That’s why we offer a range of phone message script templates that you can adapt to suit your company’s messaging requirements. With our script templates, you can save time and effort by avoiding the need to write every message from scratch.
IVR / Auto-Attendant Prompts
Welcome to [company name], a specialist in [service]. Please select from one of the following options. Calls may be recorded for quality and training purposes.
For sales, press 1
For technical support press 2
For accounts, press 3
For all other enquiries, please press 4.
After Hours Message
Thank you for calling (company name). The office is now closed. Our office hours are 9am to 5.30pm, Monday to Friday. Please leave your name, number, and a brief message after the tone and we will get back to you the next working day. Alternatively, send us an email to [email address].
On Hold Messages
[Company name] is a leading supplier of [your products or services]. Based in [location], we have been helping customers and providing [services] since [year].
We have a wide range of [your products] in stock from [example product] to [example product]. We offer [brand name one, brand name two, brand name three] and many more.
Visit our store, located [at address location, etc.]. We are open Monday to Friday 9am to 5pm.
We have a large free car park, with parent and toddler spaces. We also have disabled parking bays and wheelchair access to the whole store. Visit our website for directions and further information, companywebsite.com
Follow us on Twitter where we post all our news, updates, and information regarding our services. A member of our team will be with you shortly.
Like us on Facebook, where we share updates and offers. We have over [10,000] likes and post regular up-to-date information.
You are in safe hands with [Your Company], we have [score out of 5] on Trustpilot with over  reviews.
Thanks for holding / Busy Message
Thank you for holding; your patience is appreciated. Due to a high number of calls, all our team members are currently assisting other callers, we will be with you as soon as we can.
If you prefer to leave a message, please press 0 at any time and leave your name, number, and a brief message and we will get back to you as soon as possible. Alternatively, send us an email to [email address].
Simplify Your Script Writing
If you want to make the process of writing your company phone messages simpler, our custom message script templates are the perfect resource. You can easily customise these template phone message scripts to match your company. This will save you time and energy while ensuring your callers have a professional and consistent experience every time they call.