What Do Your Customers Need to Know in 2022?
Tell your customers on hold about changes to your business: operational, hours, services, updates etc. Get professionally voiced phone messages for an affordable one-time fee.
callers on hold
11 On Hold Message Script Ideas
The main focus of your on hold messaging is to relay information that would be helpful to people wishing to use your services, buy your products or visit your shop, store or showroom. Feel free to use the template messages for your on hold messages or just to get ideas. Just replace [the words in brackets] …
A Brief Guide to Telephone Systems for Business On Hold Use
As a business you want to appear professional to your callers. Whether your telephone is answered directly by you, or your line has multiple departments or telephone operators you will need to consider how you will use the system and how your callers will interact with it. You want to choose the best fit for your …
A Brief Guide to Telephone Systems for Business On Hold Use Read More »
Making On-Hold a Positive Caller Experience
Music on hold and voice over needs to be mixed correctly, otherwise it can become needlessly irritating. It never ceases to amaze me that some large companies get this so wrong. I have just been on hold for about 20 minutes and as a producer of on-hold audio packages I am very aware of the …