callers on hold

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11 On Hold Message Script Ideas

The main focus of your on hold messaging is to relay information that would be helpful to people wishing to use your services, buy your products or visit your shop, store or showroom. Feel free to use the template messages for your on hold messages or just to get ideas. Just replace [the words in brackets] …

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A Brief Guide to Telephone Systems for Business On Hold Use

As a business you want to appear professional to your callers. Whether your telephone is answered directly by you, or your line has multiple departments or telephone operators you will need to consider how you will use the system and how your callers will interact with it. You want to choose the best fit for your …

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