Interactive Voice Response

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On Hold Messaging Solutions, Which Way to Go?

You’ve Got Your Telephone System? We don’t provide the telephone hardware… BUT… If you are considering using our on hold messaging service you probably already have your hardware from one of our telephony hardware associates. However, if you have found us via a search engine and are looking for a hardware supplier, we can recommend […]

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Telephone Audio – Getting the Most from IVR and On Hold Marketing

IVR is short for Interactive Voice Response, an automated system that uses a touch response telephone to direct your call. You will have one of these if you have multiple departments with lots of incoming calls. 60% of callers put on a silent on-hold hang up within 40 seconds and callers put on-hold with messages

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