You've Got Your Telephone System? We don't provide the telephone hardware... BUT... If you are considering using our on hold messaging service you probably already have your hardware from one of our telephony hardware associates. However, if you … [Read more...]
Telephone Audio – Getting the Most from IVR and On Hold Marketing
IVR is short for Interactive Voice Response, an automated system that uses a touch response telephone to direct your call. You will have one of these if you have multiple departments with lots of incoming calls. 60% of callers put on a silent … [Read more...]