On Hold Marketing

5 Tips for Choosing the Right Voice Over for Your Company On Hold Messages

If you’re a business owner, you know how important it is to make a positive impression on your customers. One way to do this is by using on-hold messages that engage and inform your callers as well as project a positive image of your brand. To maximize their impact, it’s essential to choose the right […]

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5 Tactics That Some On-hold Messaging Providers Use

1. The Script and Audio Recording Are Not Yours When a company writes your on hold marketing script they own the copyright in that script. This means that you cannot use it without their consent. Typically this happens with companies that charge you monthly and provide the audio recording and telephone system in the package.

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Telephone Audio – Getting the Most from IVR and On Hold Marketing

IVR is short for Interactive Voice Response, an automated system that uses a touch response telephone to direct your call. You will have one of these if you have multiple departments with lots of incoming calls. 60% of callers put on a silent on-hold hang up within 40 seconds and callers put on-hold with messages

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