The conventional yet more expensive way The more expensive option is to contract all of your telephone requirements to a company that takes care of the whole process: the script, the voice over, the music licensing, the equipment needed and the … [Read more...]
A Guide to Writing a Good On Hold Script
It is inevitable that at one time or another, you have no alternative but to put your client on hold; however, make this your opportunity to demonstrate to them how professional your company is. This may be the only opportunity you have to do … [Read more...]