I don’t want to deal with email support staff: Can I speak to someone with authority?

We are aware that some online help-desks are little more than scripted responses that often leave you frustrated and questions unanswered.

Don’t worry, we don’t outsource our email support. As an online service email communication is really important to us. As such, our front-line email support is provided by team members who are experienced and involved in all aspects of the business. This means you will be answered by someone who can answer your question and resolve your issue directly.

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