100% Satisfaction Guarantee

We strive to leave you 100% satisfied with your audio and feeling positive about your experience with us. We have hundreds of happy customers and want you to be one of them.

Once we have created your on hold audio, we deliver it via a download link for you to listen to and test it on your on hold system.

We Guarantee the following:

  • If any pronunciation is not as per your direction, we will correct it for free, however, if you change or add to your script there may be an additional charge
  • We will alter the mix levels and voice-over frequency to achieve the best sound possible
  • We are happy to provide your audio in the best format for your hardware, even if it means offering you a few alternatives

Once you are happy with the result, we will supply you with the master audio file(s) in the format required by you or your telephony provider. Audio is delivered online via download.

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