Questions before you order
- Can I phone you to discuss my requirements?
- Can I get a custom demo before I order?
- Do you provide the on-hold hardware?
- Our system has a small file size limit. Will this be OK?
- Can I meet with you to discuss my project in detail?
- How long does your on-hold service take?
- I got a quote from one of your competitors. Why are they more expensive?
- Where is your company based?
- If I email you, how long does it take you to reply?
- What is the backup service?
- Can your admin staff answer my question / resolve my issue?
About Scripts
About Payments
- Will I receive a receipt for my purchase?
- How do I make a payment, and is it secure?
- Can I have a credit facility?
- Can I send you a purchase order?
- Can I pay by post or over the phone?
After you order
- How long before I receive my audio?
- What if I don’t like the audio, or there is something wrong with it?
- Do you have a phone number I can call to monitor the progress of the order?
- Can I sit in at the studio while you are working on my audio?
Audio Files
- What format do you provide the audio in?
- Our system has a small file size limit. Will this be OK?
- Can you supply the background music file separately?
Using your telephone audio
Can’t find the answer to your question?
Please get in touch. We will be happy to answer any questions you have.