Questions before you order
- Can I phone you to discuss my requirements?
- Can I hear a custom demo of my on-hold recording before I order?
- Do you provide the on-hold hardware?
- Our system has a small file size limit, will this be OK?
- What does your telephone audio sound like over the phone?
- Can I meet with you to discuss my project in detail?
- How long does your on hold service take?
- I got a quote from one of your competitors, why are they more expensive?
- Where is your company based?
- If I email you, how long does it take you to reply?
- What is the backup service?
- Can your admin staff answer my question / resolve my issue?
About Scripts
About Payments
- Will I receive a receipt for my purchase?
- How do I make payment and is it secure?
- Can I have a credit facility?
- Can I send you a purchase order?
- Can I pay by post or over the phone?
After you order
- How long before I receive my audio?
- What if I don’t like the audio or there is something wrong with it?
- Do you have a phone number I can call to monitor the progress of order?
- Can I sit in at the studio while you are working on my audio?
Audio Files
- What format do you provide the audio in?
- Our system has a small file size limit, will this be OK?
- Can you supply the background music file separately?
Using your telephone audio
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